Warranty
If you have any questions about warranties, please contact our Sales Department before purchasing.
All machines come with a minimum 1 year warranty. Longer warranties may be noted in listing by Brand or purchased additionally through us.
Are you having trouble with your machine?
In order to obtain and schedule a warranty related repair, please contact us at: Sales@CoffeeLoversWarehouse.com
We will provide you with an authorization number which you can use to track your warranty repair status. Warranty by Brand (Different Warranties Apply to Different Brands)
All of our home machines come with a Minimum 1 Year Warranty for Parts and Labor (unless a longer warranty is noted in the product description). All of our commercial machines come with a Minimum 1-Year Warranty for Parts Only (unless otherwise noted). Shipping costs to repair items are valid for the first 30 days only.
What is Covered by the Warranty:
- Manufacturer Defects
Not Covered by Warranty:
- Plastic and Wearable Parts
- General Wear and Tear and normal deterioration such as: gaskets, filters, grinder burrs, plastic parts such as bean hoppers, etc.
- Issues caused by water damage from poor water quality which can result in scale build up.
- Any damage caused by an accident, misuse or abuse, not performing necessary maintenance and/or cleaning, faulty installations, mishandlings, damage during shipment, line power shortage, line power surge or anything external that may have caused damage.
- Using the product outside of what it was intended to do.
- Using nonoriginal parts to do repairs on the product.
- Any service from any third party outside of Coffee Lovers Warehouse or our partners will void the warranty. This includes onsite labor or at a third party facility. We also do not cover costs for repairs that have not gone through Coffee Lovers Warehouse.
- Factors otherwise referred to as Acts of God (fire, floods, weather, etc).
- Will not cover expedited shipping costs to perform repairs or shipping costs after the first 30 days.
